Customer Care Team

Live Chat 

Contact our Customer Care Team through live chat by signing into the Member Portal, available Monday through Friday from 5:00 AM to 6:00 PM PT.

Phone

To reach our Customer Care Team for questions regarding eligibility, claims status, or to request a replacement ID card, 

Please call 1-833-670-0899 Monday - Friday 5:00 AM. to 6:00 PM PT 

Or log in to your member account and submit an electronic request.

Sales Team

If you, or your client, are headquartered in Idaho and are interested in receiving a proposal for a self-funded plan, please submit your request to proposals@accesstpa.com.

Main Office:

1100 W. Idaho Street, Suite 400
Boise, ID 83702-5655

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Ethics & Compliance

Link to our Ethics & Compliance Hotline